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An Emotionally Strong Salesperson: How to Use Emotional Information for Better Results?

Date:

19-05-2022

Time:

09:30

Organizer:

Verslo žinios

This event will be in Lithuanian.

  • Applying Emotional Competence in Sales: 3K Techniques, Emotionally Competent Listening, and Managing Customer Doubt
  • How do you hear what customers aren’t saying?
  • How to respond to failures and build self-confidence?

May 19
Park Inn Hotel, Oreivių st. 32, Vilnius

In the training, you will learn:

  • How to use emotional information for better results?
  • What to consciously observe in yourself and the client’s emotional reactions?
  • How do you hear what customers aren’t saying?
  • How to manage customer doubts?
  • How to ask the client questions, how to actively listen to him and find out the needs?
  • How to react to failures? How to build self-confidence?

There will be no more than 14 of you in the training, so you will have the opportunity to actively discuss and ask questions that concern you. Certificates are issued to training participants.

Conducts training
Donata Varnelienė – organizational psychologist, sales enthusiast, and growth partner. B2B and B2C sales coach. Master of Organizational Psychology, 20 years analyzing the processes of organizations and the preconditions for their efficiency. DiSC certified coach, as well as the first Genos Survey emotional competence coach in Lithuania.

Price: 320 Eur
This entry fee is valid until April 20th.

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