Transcom seeks Dutch-speaking colleagues with a problem-solving mindset to join a community of customer experience experts. All agile, curious, driven, lifelong learners and all committed to the world's best-loved brands.

What’s in it for YOU?

  • Start working full-time or 0.75;
  • Opportunity to choose work type: remote, office, or hybrid;
  • 2-3 weeks training course that will introduce you to the specifics of the job;
  • Free weekends, the department works I-V, 09:00-19:00;
  • International and inclusive environment that makes you feel supported, encouraged, and welcome from day one;
  • Work-life balance-based culture;
  • Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.

Join us as a Customer Service Representative.

  • Represent one of the largest logistics companies that provide warehousing and transportation services;
  • Respond via phone to customer queries in a timely and accurate way;
  • Use a variety of modern communication channels to offer the best possible service.

To be successful in this role, the following is needed:

  • Native written and spoken proficiency in Dutch and excellent English skills (B2 level);
  • Basic software knowledge;
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening;
  • Ability to quickly absorb information, adapt and respond to change;
  • Positive attitude and willingness to provide brilliant customer experience – you believe customers deserve more than support.